Simpson's Collector Sector

World of Springfield

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Leave Negative Feedback?

Author	Comment
gregsobe	Leave Negative Feedback?	Lead	[-]
Posts: 672 (06/03/09 20:15:47) Master List Warrior Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Tags : None Has anyone ever left negative feedback on eBay? I'd like to, but I wonder whether I should. I won an item in an auction, but 10 days after I paid, it had not shown up, so I wrote to the seller to find out what happened. He wrote back with an apology, saying that he had "flu issues" and would send the package out asap. Another week goes by, and the package finally shows up. It turns out that he had waited five more days to send it, then used Parcel Post, not Priority Mail as listed in the auction. (USPS was quick though, because we both live in New York City.) So I'm kinda ticked. Not because he made me wait so long, but because he decided to make an exra buck on shipping after making me wait. What happens if I leave negative feedback? It doesn't really resolve the issue, so why bother? Should I complain, or just chill and forget it?
Ham Salad		#1	[-]
Posts: 15115 (06/03/09 20:33:15) Canned Moderator Net Wt. 3.5 Oz (99g) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	First of all, I'd ask for a refund of the difference between the Priority and Parcel Post shipping costs. With eBay's "improved" feedback system, sellers can no longer leave negative feedback for buyers. You're safe leaving it if you choose to. Plus, it informs other buyers of his actions. I've only ever left negative feedback for buyers who didn't pay. As a buyer, I would only leave negative feedback if I didn't get an item or I felt completely screwed over by the seller. Ham Salad, Moderator, Simpsons Collector Sector
Ozmodiar		#2	[-]
Posts: 2029 (06/04/09 03:49:56) only Homer can see him Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Not sending the package out right away can happen if someone gets sick - but not sending it the method you paid is a problem. I agree with Hammy, ask for a refund on the shipping cost. You can always lead posiitive feedback and then give him a single star in the more detailed rating under shipping costs if he doesn't give a refund. Those detailed stars do impact a sellers ability to get additional services from eBay and do matter to some sellers. (And the fact that sellers can't leave negative feedback is a problem - I had a perfect "buyer" rating over 10 years on eBay and hundreds of auctions - honestly in a few instances when a product arrived damaged, or didn't arrive at all, I think having that rating let the seller trust I was being honest about the situation. So I liked as a buyer the ratings from sellers being potentially negative...)
kraeman		#3	[-]
Posts: 1247 (06/04/09 07:01:52) Member Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	In a perfect world feedback both ways works best but way too many sellers felt they had the right to leave the same feedback the buyer gave them. Tons of sellers had automatic feedback programs that automaticly left the same thing. So many sellers ignored my emails when issues came up. They were never willing to do anything unless I left negative feedback. Then, they left it back and agreed to fix the issue in exchange for mutual feedback withdrawl.
gregsobe		#4	[-]
Posts: 673 (06/04/09 08:23:34) Master List Warrior Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Thanks for the advice. It sounds like you guys have had plenty of experience dealing with bad sellers and buyers. I don't want to get involved in a push-and-shove with this seller. I did get my toy (Big Barda variant, woot!), and it's in good condition, and that's all that really matters. I'll ask for a refund, and maybe score him low on shipping.
FantasticDan		#5	[-]
Posts: 1706 (06/04/09 20:17:40) Master List Warrior Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Turn the page and forget about it. Not worth any more angst.
gregsobe		#6	[-]
Posts: 675 (06/06/09 10:05:02) Master List Warrior Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	So before I send the seller a request for a refund on the shipping difference, I decided to look it up at usps.com. And the difference between Priority Mail and Parcel Post is . . . 5 cents! So do you think he'll refund the difference through PayPal or just send me a nickel in the mail?

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